ICAHN: PSS: Gotta Make It Better: Culture and Performance Improvement
Gotta Make It Better; Culture and Performance Improvement
This presentation is the third of a 3-part patient safety series that focuses on new understandings of accountability, the role of the system, and the role of human behavior in patient safety.
Suggested Audience: Registered Nurses.
Introduction - Liz Swanson
Education - Eunice Halverson, MA
For questions about this course, contact Kathy Fauble [email protected]
Upon completion of this presentation, you should be able to:
- Identify how organization's culture impacts performance improvement.
- Describe three human factors that impact process improvement.
- State next steps to personally improve process in the work environment.
Learning Outcome Conditions:
ICAHN is approved as a provider of nursing continuing professional development by the Ohio Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. (OBN-001-91).
Criteria for successful completion: Fully attend or watch this presentation and complete the session evaluation.
Handouts provided in the Digital Library. Definitions for course terms are included in the HTHU GLOSSARY.
Minimum technological requirements: click Online Course Tech Requirements